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Welcome to Sunway Medical Centre’s
International Patient Centre
Selamat Datang | 欢迎 | வணக்கம் | Welcome | أهلا وسهلا | 환영합니다 | ようこそ | សូមស្វាគមន៍ | ကြိုဆိုပါတယ်။ | Chào mừng | স্বাগত
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At Sunway Medical Centre, located in the heart of Sunway City Kuala Lumpur, we are dedicated to providing world-class healthcare services tailored to the unique needs of our international patients. Our International Patient Centre (IPC) is committed to ensuring a seamless and comfortable healthcare journey for you and your loved ones.
Our Services Include
Comprehensive Care Coordination
From pre-arrival arrangements to post-treatment follow-ups, our dedicated team assists with medical appointments, treatment plans, and continuity of care.
Multilingual Support
To bridge any language barriers, we offer interpretation services to facilitate clear communication between patients and healthcare providers.
Travel & Accommodation Assistance
We help coordinate transportation and lodging, ensuring convenience and comfort during your stay.
Financial Coordination
Our team provides information on treatment costs, assists with insurance processes, and offers guidance on payment options to help manage your healthcare expenses.
Our premier International Patient Lounge, located on the Ground Floor of Tower C, serves as a welcoming space where our team offers personalised assistance, addressing any concerns and ensuring that both patients and their families experience comfort and peace of mind throughout their journey. At the lounge, you can relax on our comfortable sofas equipped with wireless charging tables for your mobile devices, allowing you to stay connected effortlessly.
At Sunway Medical Centre, we believe that exceptional medical care goes beyond clinical excellence. It’s about providing compassionate support, understanding individual needs, and delivering services with a personal touch. Trust us to be your healthcare partner, guiding you every step of the way towards recovery and well-being.
Di Sunway Medical Centre yang terletak di jantung Sunway City Kuala Lumpur, kami berdedikasi untuk menyediakan layanan kesehatan kelas dunia yang disesuaikan dengan kebutuhan unik pasien internasional kami. International Patient Centre (IPC) kami berkomitmen untuk memastikan perjalanan kesehatan yang lancar dan nyaman bagi Anda dan orang-orang tercinta.
Layanan Kami Meliputi
Koordinasi Perawatan Komprehensif
Mulai dari pengaturan sebelum kedatangan hingga tindak lanjut pasca perawatan, tim khusus kami membantu dalam penjadwalan janji medis, perencanaan perawatan, dan kesinambungan layanan kesehatan.
Dukungan Multibahasa
Untuk mengatasi hambatan bahasa, kami menyediakan layanan interpretasi guna memfasilitasi komunikasi yang jelas antara pasien dan penyedia layanan kesehatan.
Bantuan Perjalanan dan Akomodasi
Kami membantu mengatur transportasi dan penginapan, memastikan kenyamanan selama Anda tinggal.
Koordinasi Keuangan
Tim kami menyediakan informasi mengenai biaya perawatan, membantu proses asuransi, dan menawarkan panduan mengenai opsi pembayaran untuk membantu mengelola pengeluaran kesehatan Anda.
International Patient Lounge kami yang terletak di Lantai Dasar, Tower C, menyediakan ruang yang menyambut di mana tim kami menawarkan bantuan personal, menangani setiap kekhawatiran, dan memastikan bahwa baik pasien maupun keluarga mereka merasakan kenyamanan dan ketenangan pikiran sepanjang perjalanan mereka. Di lounge ini, Anda dapat bersantai di sofa yang nyaman yang dilengkapi dengan meja berkemampuan pengisian daya nirkabel untuk perangkat seluler Anda, memungkinkan Anda tetap terhubung dengan mudah.
Di Sunway Medical Centre, kami percaya bahwa perawatan medis yang luar biasa melampaui keunggulan klinis. Ini tentang memberikan dukungan penuh empati, memahami kebutuhan individu, dan menyediakan layanan dengan sentuhan personal. Percayakan kami sebagai mitra kesehatan Anda, membimbing Anda di setiap langkah menuju pemulihan dan kesejahteraan.
នៅមន្ទីរពេទ្យសាន់វេ ដែលមានទីតាំងនៅចំកណ្តាលទីក្រុងសាន់វេ កូឡាឡាំពួរ យើងប្តេជ្ញាបម្រើសេវាកម្មសុខាភិបាលថ្នាក់ពិភពលោក ដែលប្ដូរតាមតម្រូវការពិសេសរបស់អ្នកជំងឺអន្តរជាតិរបស់យើង។ មជ្ឈមណ្ឌលអ្នកជំងឺអន្តរជាតិ (IPC) របស់យើងប្តេជ្ញាធានានូវការថែទាំសុខភាពប្រកបដោយផាសុកភាព សម្រាប់អ្នក និងមនុស្សជាទីស្រលាញ់របស់អ្នក។សម្រាប់អ្នក និងសាច់ញាតិ។
សេវាកម្មរបស់យើងរួមមាន៖
ការសម្របសម្រួលការថែទាំបំពេញបន្ថែម៖
ពីការរៀបចំមុនការមកដល់ រហូតដល់ការតាមដានបន្ទាប់ពីការព្យាបាល ក្រុមការងារដ៏ម៉ឺងម៉ាត់របស់យើង នឹងជួយក្នុងការកំណត់ពេលវេលាវេជ្ជបណ្ឌិត គម្រោងព្យាបាល និងការថែទាំដែលយកចិត្តទុកដាក់។
សេវាកម្មជាពហុភាសា៖
ដើម្បីកុំអោយមានឧបសគ្គភាសាណាមួយ យើងផ្តល់សេវាកម្មបកប្រែ ដើម្បីជំរុញការប្រាស្រ័យទាក់ទងច្បាស់លាស់រវាងអ្នកជំងឺ និងអ្នកផ្តល់សេវាសុខាភិបាល។
ការជួយសម្របសម្រួលលើការធ្វើដំណើរ និងកន្លែងស្នាក់នៅ៖
យើងជួយសម្របសម្រួលការដឹកជញ្ជូន និងកន្លែងស្នាក់នៅ ដើម្បីធានាបាននូវភាពងាយស្រួល និងផាសុកភាពក្នុងអំឡុងពេលស្នាក់នៅរបស់អ្នក។
ការសម្របសម្រួលហិរញ្ញវត្ថុ៖
ក្រុមការងាររបស់យើងផ្តល់ព័ត៌មានអំពីការចំណាយព្យាបាល ជួយក្នុងដំណើរការធានារ៉ាប់រង និងផ្តល់ការណែនាំអំពីជម្រើសបង់ប្រាក់ ដើម្បីជួយគ្រប់គ្រងចំណាយសុខាភិបាលរបស់អ្នក។
កន្លែងទទួលអ្នកជំងឺអន្តរជាតិដំបូងគេរបស់យើង ដែលមានទីតាំងនៅជាន់ផ្ទាល់ដី នៃអគារ C ជាកន្លែងស្វាគមន៍ ដែលក្រុមការងាររបស់យើងផ្តល់ជំនួយផ្ទាល់ខ្លួន ដោះស្រាយបញ្ហាណាមួយ និងធានាថា ទាំងអ្នកជំងឺ និងគ្រួសាររបស់ពួកគេ មានផាសុកភាព និងសេចក្តីសុខចិត្តក្នុងអំឡុងពេលដំណើររបស់ពួកគេ។ នៅក្នុងបន្ទប់សម្រាក អ្នកអាចសម្រាកលើសាឡុងដែលមានផាសុកភាព ដែលបំពាក់ដោយតុសាកថ្មឥតខ្សែ សម្រាប់ឧបករណ៍អេឡិចត្រូនិចរបស់អ្នក អាចអោយអ្នកនៅតែមានការតភ្ជាប់បានយ៉ាងងាយស្រួល។
នៅមន្ទីរពេទ្យសាន់វេ យើងជឿថាការថែទាំផ្នែកសុខាភិបាលដែលល្អឥតខ្ចោះ គឺមិនមានត្រឹមតែជំនាញផ្នែកវេជ្ជសាស្រ្តល្អប៉ុណ្ណោះទេ។ យើងត្រូវមានបន្ថែមដូចជាការផ្តល់ជំនួយប្រកបដោយការយកចិត្តទុកដាក់ ការយល់ដឹងពីតម្រូវការរបស់បុគ្គល និងការផ្តល់សេវាកម្មដោយមានការយកចិត្តទុកដាក់ផ្ទាល់ខ្លួន។ ទុកចិត្តលើយើងអោយធ្វើជាដៃគូថែទាំសុខភាពរបស់អ្នក ដឹកនាំអ្នកគ្រប់ជំហានឆ្ពោះទៅរកការជាសះស្បើយឡើងវិញ និងសុខភាពល្អ។
Services & Facilities Available
Patient Services
Second Medical Opinion
Specialist Appointment and Recommendation
Personalised Treatment Plan
Cost Estimation for Procedures and Services
Teleconsultation Services
Multilingual Language Interpreters
Medical Evacuation
Airport Transfers
Meet-and-Greet Service in KLIA/KLIA2
Visa Extension Support
Repatriation Service
International Medication Delivery
Patient Care Coordinator
Ward Visit
Patient & Family Assistance Services
Insurance Liaison & Medical Report Assistance
Booking assistance for accommodation at Sunway Sanctuary
Any additional support required for Patients and Families
Facilities
International Patient Lounge
Cashless Services with International Insurance Partners
Complimentary Wi-Fi Access
Accommodation at Sunway Sanctuary for International Patients
Exclusive Health Screening Centre for International Patients
Money Changer Service - Available at Sunway Geo
Indonesian Patient Centre
Our Indonesian Patient Centre is dedicated to supporting patients from Indonesia with personalised and seamless healthcare services. With a team of Indonesian-speaking staff, we assist with specialist appointments, treatment planning, interpreter services and more. Our team ensures every step of your medical journey is smooth and comfortable.
We are committed to providing world-class care, making you feel at home while receiving the highest standard of treatment.
Japanese Patient Centre
To better serve the needs of our Japanese community, Sunway Medical Centre offers a dedicated Japanese Patient Centre—a personalised support hub designed with Japanese-speaking patients and their families in mind.
Our bilingual coordinators ensure that communication is clear and stress-free, assisting with translations during consultations, helping interpret medical documents, and bridging any cultural or language gaps. We understand the preferences and expectations of Japanese patients and strive to provide a healthcare experience that feels both respectful and familiar.
From arrival to recovery, our team is here to support your journey with empathy and professionalism—so you can focus on what matters most: your health and peace of mind.
Get in Touch With Us
Location
Ground Floor, Tower C
Operation Hours
Monday - Friday: 8:00 - 19:00
Saturday: 08:30 - 13:00
Closed on Sundays & Public Holidays
Contact
(+60)19-200 9191 (WhatsApp)